MCDST: Microsoft Certified Desktop Support Technician
Earning the MCDST certification will get your IT career started. MCDST certification designates that you have gained the technical and customer service skills to successfully support end users and effectively troubleshoot hardware and software operation issues in desktop environments running on the Microsoft Windows operating system .
MCDST certification candidates are required to pass two core exams, and our comprehensive MCDST training program is designed specifically to prepare you for the MCDST certification exams. In fact, both are included in our MCDST training Boot Camp.
Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System